Specializes in: Jonathan began his career journey at Lämneå Bruk as a machine designer, contributing his skills to the mechanical engineering team. During his time there, he played a key role in improving existing machines and developing new ones. With a focus on the wire drawing process, Jonathan possesses extensive knowledge of different wire drawing techniques and the corresponding machinery.
In addition to his technical expertise, Jonathan also serves as a sales engineer, working closely with clients to find tailored solutions that meet their specific needs. Through his collaborative approach, Jonathan fosters long-term relationships with clients, emphasizing his commitment to providing excellent service and value.
What customer service means to Jonathan: “Communication is key to ensuring good customer service. I like to work together with my customers with transparent and clear communication to ensure both parties are satisfied with the product and its specifications. Once the product has been delivered the exchange must continue to make possible adjustments to the machine if needed and to improve and develop our future products.”